24/7 Check in at our check-in machine Info

Check in/out

Dear guests,
we are pleased that you have chosen our Hotel Arena Villa am Wasserpark.

Check in

To check in at our Arena Hotel, please fill out our Online registration form .

This is necessary in order to comply with the Federal Registration Act and to be able to waive the tourism contribution for business stays.

Our reception is currently not permanently manned due to the pandemic situation and therefore also the occupancy.
If you arrive during reception hours, you can do this with our colleagues as usual.

If you arrive outside of our reception hours, please use our check-in machine on the back of the building. There you can pay, receive your room card and a payment receipt with room number and WiFi access.

If you want a parking space, this is to be booked like a room.

The key card opens the barrier-free night entrance and the respective room door.
In the room, please insert the card in the holder provided to switch on the electrical equipment.

Check out

To check out, please just drop the key in the mailbox next to the main entrance door or leave it in the room.

We will then invoice you for any outstanding costs as requested or send you a PayLink for online payment.
Please note: Our PayLink is sent via the email noreply=pay-link.eu@secure.pay-link.eu.